Officers & Directors

Congratulations to our 2022 chapter officers and directors!

President

Amanda White

CPCU

Contact: alamochapter@cpcusociety.org

Amanda joined USAA in 2001 and is currently a Development Product Owner Lead in P&C Modernization responsible for the development  of quality IT development projects and solutions.  Amanda received her Bachelor's Degree in Music from Meredith, and an MBA in Risk Management through Walden University.  She received her CPCU designation in 2005, and also maintains the Associate in General Insurance (AINS), Associate in Personal Insurance (API), and Certified Associate in Project Management (CAPM) designations.  Outside of work and CPCU, Amanda actively volunteers with Paws 4 Hearts Working Therapy Dogs.

President Elect

Natalie Banda

CPCU

Contact: alamochapter@cpcusociety.org

Natalie joined USAA in 2011 and is currently a Business Strategy & Planning Manager in P&C. She is responsible for establishing and maintaining Auto routines and delivering Auto GM content for key executive business meetings. Natalie received her Bachelor’s degree in Biology from UTSA and is completing her dual degree in Organizational Leadership and Business Administration through Our Lady of the Lake University. She received her CPCU designation in 2016, and also maintains the Associate in Risk Management (ARM).  Natalie actively volunteers with the San Antonio Food Bank and on the PTA committee at Connally Middle School and Elrod Elementary.

Vice President and Past President

Evelyn Rimmer

CPCU

Contact: alamochapter@cpcusociety.org

Evelyn has over 30 years’ experience in the insurance industry.  She joined USAA in 1993 and has held positions in Policy Service, Underwriting Operations, and Staff Underwriting.  She is currently an Experience Owner for Eligibility on the Join USAA team.  Prior to joining USAA, Evelyn was a Personal Lines Manager for a Nationwide Insurance Agency in Virginia Beach, VA.  Evelyn has a Bachelor of Science in Business Administration from Old Dominion University (Norfolk, VA) and a Master of Arts in Administration from University of the Incarnate Word.  She obtained the CPCU designation in 2007.

Treasurer

Jessica Dimond

CPCU

Contact: alamochapter@cpcusociety.org

Jessica joined USAA in 1998 and is currently a Financial Analyst in P&C Senior Financial Office. She is responsible for expense forecasting, management, variance analysis and reporting. Jessica received her BA in Management (2006) and MBA in Finance (2013) from Our Lady of The Lake University. Her professional designations include Associate in General Insurance (AINS) and Associate in Personal Insurance (API) and Chartered Property and Casualty Underwriter (CPCU).

Secretary

Aaron Vasquez

CPCU

Contact: alamochapter@cpcusociety.org

Aaron Vasquez is a Property Adjuster with USAA handling complex dwelling claims. He has been with the company for 5 years. He has worked with a Catastrophe Unit handling Wind and Hail Losses and in virtual catastrophe teams. Aaron was just deployed for the tornadoes in Dallas acting as the site lead supporting operations that supported the members in the affected area. He was selected for Manager Candidate School and completed the training program earlier this year. He has a Bachelors degree from UTSA, and is currently working on his Masters Degree in Insurance Management through Boston University.  Aaron completed his CPCU designation January 2019.

Director

Julie Andrade

CPCU

Contact: alamochapter@cpcusociety.org

Julie has worked at Allstate for 32 years in both the Claims and Law & Regulation Departments, including roles as adjuster and manager/leader of Personal Lines, Casualty and Litigation.

She is currently a Retained Counsel Manager and her team conducts oversight of counsel utilized by Allstate.  Julie received her CPCU designation in 2007 and has actively supported the Alamo Chapter in the past as an Ethics Chair, a Director and as Secretary of the Board.

Director

Joley Day-Mayfield

CPCU

Contact: alamochapter@cpcusociety.org

Joley Day-Mayfield is a Business Process Consultant Lead in the Auto Claims Experience team for First Notification of Loss (FNOL).  Joley has served USAA members and customers for over 30 years in various operational claim functions during her tenure with USAA.  Joley has a Bachelor's Degree in Business Administration from the University of Phoenix, Certified Compliance Professional (CCP) through the Association of Insurance Compliance Professional (AICP) and Market Conduct Management (MCM).   She also earned the CPCU, AIC, SCLA and SM designations. 

Director

Rogelio Hernandez

CPCU

Contact: alamochapter@cpcusociety.org

Vice President at Marsh

Rogelio is an client advisor within Marsh’s Multinational practice, in San Antonio, Texas.  He manages and places international property and casualty programs for Marsh’s Multinational clients. Rogelio has experience in multiple lines of coverage, including property, casualty, and financial and professional (FINPRO).

Rogelio graduated with a BBA in Financials Services and Risk Management from St. Mary’s University and earned his CPCU designation in May 2020.

Director

Dyna Deluna

CPCU

Dyna began her career at USAA in March of 2000 and is currently a Product Management Director.  Her primary focus is meeting member needs and achieving Homeowners insurance financial and market objectives.  Dyna graduated with a BA in Administration from the University of the Incarnate Word. Her professional designations include the Associate in Personal Insurance (API), Senior Claim Law Associate (SCLA), Chartered Property & Casualty Underwriter (CPCU), Certified Product Manager (CPM) and Certified Product Marketing Manager (CPMM).